Terms of service

Welcome to Alvessa. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

Please read them carefully before placing an order.

1. About Alvessa

Alvessa is an online jewelry store offering bracelets, bangles, chains, and related accessories.

Throughout these Terms, the words “Alvessa,” “we,” “us,” and “our” refer to Alvessa. The words “you” and “your” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.
  • You will use our website only for lawful purposes.
  • You will not attempt to interfere with or disrupt the operation of our website.
  • You will not use our website to engage in fraudulent, abusive, or unauthorized activities.
  • You will not reproduce, copy, distribute, or exploit our website content without our written permission.

We reserve the right to refuse service or restrict access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and other information as accurately as possible.

However, actual colors may vary depending on your device, screen settings, lighting, or other factors.

Product availability may change without notice. We reserve the right to discontinue products or modify product information at any time.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that product prices are accurate. However, if an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order.

Any applicable shipping charges or other fees will be communicated during the ordering process.

5. Orders

When you place an order with Alvessa, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted or that the products are available.

We reserve the right to accept, refuse, or cancel an order for reasons including:

  • Product availability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incorrect customer information
  • Shipping limitations
  • Other legitimate business reasons

If we cancel an order after payment has been received, we will arrange an appropriate refund where applicable.

6. Payment

You agree to provide valid and accurate payment information when placing an order.

Payments may be processed through third-party payment providers. You agree to comply with the terms and conditions of the applicable payment provider.

For Cash on Delivery (COD) orders, you agree to accept and pay for the order when it is delivered, where COD is available.

7. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on our website.

Delivery times may vary depending on your location, shipping provider, weather conditions, holidays, or other circumstances outside our reasonable control.

Once an order has been handed over to the shipping carrier, delivery delays may occur that are outside Alvessa's control.

Please review our Shipping Policy for additional information.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Before returning any product, customers should contact Alvessa and receive return instructions.

Products may need to meet specific conditions to qualify for a return or exchange.

9. Product Care

Jewelry should be handled and stored appropriately. Exposure to water, chemicals, perfumes, cosmetics, sweat, or improper storage may affect the appearance or condition of jewelry.

Alvessa is not responsible for damage caused by improper use, accidents, unauthorized modifications, or failure to follow reasonable product-care instructions.

10. Intellectual Property

All content on the Alvessa website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Photographs
  • Graphics
  • Text
  • Designs
  • Website layout
  • Marketing materials

is owned by or licensed to Alvessa and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.

11. Third-Party Services and Links

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other tools necessary to operate our store.

We may also provide links to third-party websites. We are not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer

To the extent permitted by applicable law, Alvessa provides the website and its content on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Alvessa will not be responsible for losses arising from circumstances beyond our reasonable control, including shipping delays, service interruptions, technical failures, or third-party service issues.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your misuse of our website, violation of these Terms, or violation of applicable laws or third-party rights.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.

The updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted means that you accept the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms shall be interpreted and governed by the applicable laws of the jurisdiction in which Alvessa operates, unless applicable consumer protection laws provide otherwise.

17. Contact Us

If you have questions about these Terms of Service, please contact us through the contact information provided on our website.

Alvessa
Elegant Bracelets. Timeless Style.